Privacy Policy

Last updated: 15 October 2026

This policy explains what personal data EAM Music collects, why, and the choices you have. We follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who is responsible

EAM Music Ltd, registered in England and Wales under company number 14647232, is the controller of your personal data. Contact: [email protected].

2. What we collect

• Account data: name, artist name, email address, password (stored in hashed form), country, preferred currency and invite or referral codes.
• Release data: audio, artwork, lyrics, credits, contributor names and emails, ISRC and UPC codes.
• Payout data: bank details (IBAN/SWIFT) or PayPal address, and tax details. Tax numbers are stored encrypted and bank details are shown masked.
• Usage and security data: sign-in codes, IP address, device and browser information, and logs we keep to protect accounts and prevent fraud.
• Fan data on artist pages: when a fan uses a smart link, pre-save or "notify me" form, we record clicks by platform and country, and the fan's email if they choose to give it.
• Messages: what you send us through support tickets, email or the contact form.

3. Why we use it and our legal basis

• To run your account, distribute your releases and pay you (performance of our contract with you).
• To meet tax, accounting and anti-fraud obligations (legal obligation).
• To keep the service secure, review new accounts and stop artificial streaming (legitimate interests).
• To send service emails such as sign-in codes and release updates (performance of contract). We only send marketing emails if you agree, and you can unsubscribe at any time (consent).

4. Who we share it with

• Stores and platforms such as Spotify, Apple Music, YouTube, Amazon Music, TikTok and Meta receive release data and credits so they can publish your music.
• Service providers that host our systems, send our emails, protect against bots and process payments, under contracts that require them to protect your data.
• Collaborators you add to a revenue split see the information needed for that split.
• Authorities, when the law requires it.

We do not sell your personal data.

5. International transfers

Some stores and service providers are outside the UK. When we transfer data, we use safeguards approved under UK law, such as the UK International Data Transfer Agreement or adequacy regulations.

6. How long we keep it

We keep account and release data while your account is open. After you close your account we keep payout and tax records for as long as UK law requires (usually 6 years) and delete or anonymise the rest within a reasonable time.

7. Your rights

You can ask to access, correct, delete or export your data, object to or restrict how we use it, and withdraw consent. Email [email protected]. We reply within one month. You can also complain to the Information Commissioner's Office (ico.org.uk).

8. Children

EAM is not intended for children under 13, and users under 18 need permission from a parent or guardian.

9. Changes

We will post updates on this page and tell you about significant changes by email or in your panel.